Privacy Policy

1. Information We Collect

Depending on how you use SirenMix, we may collect:

• account details such as email address, username, hashed password, and basic profile information;
• authentication and security data such as session cookies, IP address, user-agent, login attempts, refresh-token activity, and device or browser security events;
• service usage and storage data such as uploaded file metadata, folder structure, share settings, share view counts, storage quotas, and download or playback activity;
• communications you send to us, including support, copyright, or privacy requests;
• payment or order records if and when paid plans are launched, usually processed through third-party payment providers;
• preference data needed to remember language, theme, or other product settings.

2. How We Use Your Information

We use personal information to:

• create and secure accounts, authenticate sessions, and prevent abuse;
• store, process, play, download, and share content at your direction;
• operate customer support, respond to legal notices, and communicate service-related messages such as verification codes and security alerts;
• monitor performance, troubleshoot failures, and improve product reliability and user experience;
• process orders, billing, or fraud checks if and when paid services become available.

3. Data Sharing

We do not sell your personal information. We may share information:

• with infrastructure and service providers that help us run the service, such as hosting, storage, email, and payment providers;
• when you choose to create a share link or otherwise make content available to other people;
• when required by law, subpoena, court order, or to protect rights, safety, and the security of the service;
• as part of a merger, acquisition, financing, or asset sale if the service changes hands.

4. Cookies & Local Storage

SirenMix uses essential cookies and similar storage to keep you signed in, maintain session security, and remember settings such as language, theme, or UI preferences. Based on the current product implementation, we do not use advertising cookies and we have not identified third-party analytics cookies on these legal pages.

5. Retention & Security

We keep information for as long as needed to provide the service, maintain security, resolve disputes, prevent abuse, enforce our terms, and comply with legal obligations. Some logs, backups, and soft-deleted records may remain for a period of time before permanent removal. We use reasonable technical and organizational measures to protect data, but no service can guarantee absolute security.

6. Your Choices & Requests

You can currently update some account and profile information through the product. If you want to request data export, deletion, or other privacy assistance, contact [email protected]. We may need to verify your identity and may keep certain data where required for security, fraud prevention, recordkeeping, or legal compliance.

7. Children's Privacy

SirenMix is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

8. International Use

If you use SirenMix from outside the country where our infrastructure or service providers operate, you understand that your information may be processed and stored in other jurisdictions as needed to provide the service.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date on this page and may provide additional notice if a change is material.

10. Contact

If you have questions about this policy, please contact us at [email protected]